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Privacy Policy

This Privacy Policy (“Policy”) relates to my website https://www.slimfitcoach.co.uk (the “Site”), and all other communications with individuals by written or oral means, such as email or phone (collectively, together with the Site, (my “Service”).

This Policy describes the information that SlimFit Coach (“I” or “me”) gathers on or through the Service, how I use and disclose such information, and the steps I take to protect such information. By visiting the Site, or by purchasing or using any Services, you consent to the privacy practices described in this Policy.

This Policy is incorporated into, and is subject to, my Terms of Business.

Definitions:

“Client” means a customer of mine.

“Client Data“ means personal data, reports, addresses, and other files, folders or documents in electronic form that a User of any of my Services stores within the Service which would include but not be limited to  information uploaded by a Client to my Site.

“Personal Data” means information that specifically identifies an individual or that is linked to information that identifies a specific individual.

“Public Area” means the area of the Site that can be accessed both by Users and Visitors, without needing to use a login ID and/or a password.

“Restricted Area” means the areas of the Site that can be accessed only by Users, and where access requires the use of a login ID and/or a password.

“User” means a Client or an employee, agent, or representative of a Client, who primarily uses the restricted areas of the Site for the purpose of accessing the Service in such capacity.

“Visitor” means an individual other than a User, who uses the public area, but has no access to the restricted areas of the Site or Service.

The Information I Collect on the Service:

I collect different types of information from or through the Service:

User-provided Information

When you use the Service, as a User or as a Visitor, you may provide, and I may collect Personal Data. Examples of Personal Data include name, email address, mailing address, mobile phone number, and credit card or other billing information. Personal Data also includes other information, such as geographic area or preferences, when any such information is linked to information that identifies a specific individual. You may provide us with Personal Data in various ways on the Service. For example, when you register for an Account, use the Service, post Client Data, interact with other users of the Service through communication or messaging capabilities, or send us customer service -related requests.

“Automatically Collected” Information

When a User or Visitor uses the Service, I may automatically record certain information from the User’s or Visitor’s device by using various types of technology, including cookies, “clear gifs” or “web beacons.” This “automatically collected” information may include IP address or other device address or ID, web browser and/or device type, the web pages or sites visited just before or just after using the Service, the pages or other content the User or Visitor views or interacts with on the Service, and the dates and times of the visit, access, or use of the Service. I also may use these technologies to collect information regarding a Visitor or User’s interaction with email messages, such as whether the Visitor or User opens, clicks on, or forwards a message. This information is gathered from all Users and Visitors.

How I Use the Information I Collect

I use the information that I collect in a variety of ways in providing the Service and operating my business, including the following:

Operations

I use the information – other than Client Data – to operate, maintain, enhance and provide all features of the Service, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the Service. I process Client Data solely in accordance with the directions provided by the applicable Client or User.

Improvements

I use the information – other than Client Data – to understand and analyse the usage trends and preferences of my Visitors and Users, to improve the Service, and to develop new products, services, features, and functionality.

Communications

I may use a Visitor’s or User’s email address or other information – other than Client Data – to contact that Visitor or User (i) for administrative purposes such as customer service, to address intellectual property infringement, right of privacy violations or other issues related to the Client Data or Personal Data posted on the Service or (ii) with updates on promotions and events, relating to services offered by me and by third parties I may work with. You have the ability to opt-out of receiving any promotional communications as described below under “Your Choices.”

Cookies and Tracking Technologies

“Cookies” are text-only pieces of information that a website transfers to an individual’s hard drive or other website-browsing equipment for record-keeping purposes. Cookies allow the Site to remember important information that will make your use of the Site more convenient. 

To Whom I Disclose Information

Except as described in this Policy, I will not disclose the Personal Data or Client Data that I collect or store on the Service to third parties.

Service Providers

I work with third party service providers who provide website, application development, hosting, maintenance, and other services for me. These third parties may have access to, or process Personal Data or Client Data as part of providing those services for me. I limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and my contracts with them require them to maintain the confidentiality of such information.

 Transfer of Ownership

Information about Users and Visitors, including Personal Data, may be disclosed and otherwise transferred to an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of my business assets and only if the recipient of the User or Visitor Data commits to a Privacy Policy that has terms substantially consistent with this Privacy Policy.

Client Data may be physically or electronically transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of my business assets, for the sole purpose of continuing the operation of the Service, and only if the recipient of the Client Data commits to a Privacy Policy that has terms substantially consistent with this Privacy Policy.

Your Choices  – Access, Correction, Deletion

I respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data I hold about you, or to request that I delete any information about you that I have obtained from an Integrated Service, you may contact me as set forth in the “How to Contact Me” section. At your request, I will have any reference to you deleted or blocked in my database.

You may update, correct, or delete your Account and or Account information and preferences at any time by contacting me at kirsty@slimfitcoach.co.uk 

Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, I may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where I otherwise reasonably believe that I have a legitimate reason to do so.

You may decline to share certain Personal Data with me, in which case I may not be able to provide to you some of the features and functionality of the Service.

At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law.

This provision does not apply to Personal Data that is part of Client Data. In this case, the management of the Client Data is subject to the Client’s own Privacy Policy, and any request for access, correction or deletion should be made to the Client responsible for the uploading and storage of such data into the Service.

Opting out from Commercial Communications

If you receive commercial emails from me you may unsubscribe at any time by using the unsubscribe option link contained within the email.

If a Client requests me to remove any data, I will respond to the request within fifteen days. I will delete, amend or block access to any Personal Data that I am storing only if I receive a written request to do so from the Client who is responsible for such Personal Data, unless I have a legal right to retain such Personal Data. I reserve the right to retain a copy of such data for archiving purposes, or to defend my rights in litigation. Any such request regarding Client Data should be addressed as indicated in the [“How to Contact Me”] section, and include sufficient information for me to identify the Client and the information to delete or amend.

Third-Party Services

The Services I provide may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service. I am not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Service. I encourage you to learn about third parties’ privacy and security policies before providing them with information.

Your Privacy Rights

I will not share any Personal Data with third parties for their direct marketing purposes to the extent prohibited by law. If any of my practices change, I will do so in accordance with applicable laws and will notify you in advance.

Minors’ Privacy

Protecting the privacy of minors is especially important. My Service is not directed to minors under the age of 16, and I do not knowingly collect Personal Data from persons under the age of 16 without obtaining parental consent. 

Data Security

I follow generally accepted industry standards to protect the information submitted to me, both during transmission and once I receive it. I use ISO certified cloud services and applications. I maintain appropriate administrative, technical and physical safeguards to protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorised alteration, unauthorised disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in my possession. This includes, for example, firewalls, password protection and other access and authentication controls.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. I cannot ensure or warrant the security of any information you transmit to me or store on the Service, and you do so at your own risk. I also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of my physical, technical, or managerial safeguards. If you believe your Personal Data has been compromised, please contact me as set forth in the [“How to Contact Me”] section.

If I learn of a security systems breach, I will inform you of the occurrence of the breach in accordance with applicable law.

Data Retention

I only retain the Personal Data collected from a User for as long as the User’s account is active or otherwise for a limited period of time as long as I need it to fulfill the purposes for which I have initially collected it, unless otherwise required by law. I will only retain and use information as necessary to comply with my legal obligations, resolve disputes, and enforce our agreements.

 Privacy Settings

Although I may allow you to adjust your privacy settings to limit access to certain Personal Data, please be aware that no security measures are perfect or impenetrable. I am not responsible for circumvention of any privacy settings or security measures on the Service. Additionally, I cannot control the actions of other users with whom you may choose to share your information. Further, even after information posted on the Service is removed, caching and archiving services may have saved that information, and other users or third parties may have copied or stored the information available on the Service. I cannot and do not guarantee that information you post on or transmit to the Service will not be viewed by unauthorised persons.

Training

I will ensure that any staff I may employ are adequately trained regarding their data protection responsibilities. Individuals whose roles require regular access to personal information, or who are responsible for implementing this policy or responding to subject access requests under this policy, will receive additional training to help them understand their duties and how to comply with them.

Data Controller and Data Processor

I do not own, control or direct the use of any of the Client Data stored or processed by a Client or User via the Service. Only the Client or Users are entitled to access, retrieve and direct the use of such Client Data. I am  largely unaware of what Client Data is actually being stored or made available by a Client or User to the Service and do not directly access such Client Data except as authorised by the Client, or as necessary to provide Services to the Client and its Users.

Because I do not collect or determine the use of any Personal Data contained in the Client Data and because it does not determine the purposes for which such Personal Data is collected, the means of collecting such Personal Data, or the uses of such Personal Data, I am not acting in the capacity of data controller in terms of the European Union’s Directive 95/46/EC on data privacy or the European Data Protection Regulation (“GDPR”) and do not have the associated responsibilities under GDPR.

I should be considered only as a processor on behalf of my Clients and Users as to any Client Data containing Personal Data that is subject to the requirements of GDPR. Except as provided in this Privacy Policy, I do not independently cause Client Data containing Personal Data stored in connection with the Services to be transferred or otherwise made available to third parties, except to third party subcontractors who may process such data on my behalf in connection with my provision of Services to Clients. Such actions are performed or authorised only by the applicable Client or User.

The Client or the User is the data controller under the Directive for any Client Data containing Personal Data, meaning that such party controls the manner such Personal Data is collected and used as well as the determination of the purposes and means of the processing of such Personal Data.

I am not responsible for the content of the Personal Data contained in the Client Data or other information stored on my servers (or my subcontractors’ servers) at the discretion of the Client or User nor am I responsible for the manner in which the Client or User collects, handles disclosure, distributes or otherwise processes such information. 

Changes and Updates to this Policy

Please revisit this page periodically to stay aware of any changes to this Policy, which I may update from time to time. If I modify the Policy, I will make it available through the Service, and indicate the date of the latest revision, and will comply with applicable law. Your continued use of the Service after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of the Policy. 

How to Contact Me

Please contact me with any questions or comments about this Policy, your Personal Data, my use and disclosure practices, or your consent choices by email at kirsty@slimfitcoach.co.uk

Changes to this privacy policy

This privacy policy was published on 11th October 2022 and has not since been updated.